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CUSTOMER SERVICE

Shipping And Delivery

Shipping General
  • - All parcels from StyleKorean are shipped from Korea.
  • - Shipping cost is calculated from Korea to the destination country.
  • - While shipping timelines may vary depending on order conditions, orders are generally handed over to the shipping carrier within up to 5 business days from order collection completion.

Actual pickup and delivery schedules may vary depending on warehouse conditions and the carrier’s transportation status.
- We are unable to ship to the following addresses: P.O. Box, APO, FPO, DPO.


This message appears automatically and will not disappear even after customers enter the full address.
As long as customers can proceed to the next step, there will be no issues with the order.



Free Shipping

- Shipping Fee : If the order does not meet the free shipping threshold, the following shipping fees will apply:

- Countries Group A(United Arab Emirates, Australia, Bahrain, Canada, Switzerland, Germany, Denmark, France, United Kingdom, Hong Kong, Indonesia, Ireland, Italy, Cambodia, Kuwait, Malaysia, New Zealand, Oman, Philippines, Poland, Portugal, Qatar, Saudi Arabia, Singapore, Taiwan, United States, Vietnam): $20

- Countries Group B(United Arab Emirates - In case of DHL shipment, Hungary, Norway, New Zealand - In case of DHL shipment): $25

- Requirements for the FREE shipping

- Only beauty categories are applicable.

- Excluding K-pop goods including albums.

Free shipping threshold by country and courier
CountryCouriersPrice
(Over than)		Shipping Fee
United StatesFedExUS$ 60Free
AustraliaPARXLUS$ 60Free
CanadaUPSUS$ 60Free
MalaysiaEFSUS$ 50Free
PhilippinesEFSUS$ 50Free
DHLUS$ 50Free
VietnamEFSUS$ 50Free
Delivered
Korea		US$ 50Free
SingaporeEFSUS$ 50Free
PARXLUS$ 50Free
CambodiaDHLUS$ 50Free
United
Kingdom		DHLUS$ 60Free
FranceDHLUS$ 60Free
GermanyDHLUS$ 60Free
DenmarkDHLUS$ 60Free
ItalyDHLUS$ 60Free
HungaryDHLUS$ 60Free
NorwayDHLUS$ 60Free
PolandDHLUS$ 60Free
SwizerlandDHLUS$ 60Free
IrelandDHLUS$ 60Free
TaiwanPARXLUS$ 50Free
DHLUS$ 50Free
Hong KongPARXLUS$ 50Free
DHLUS$ 50Free
New ZealandPARXLUS$ 80Free
DHLUS$ 100Free
United Arab
Emirates		AramexUS$ 60Free
DHLUS$ 150Free
BahrainAramexUS$ 60Free
DHLUS$ 79Free
OmanAramexUS$ 60Free
DHLUS$ 79Free
Saudi ArabiaAramexUS$ 60Free
DHLUS$ 79Free
KuwaitAramexUS$ 60Free
DHLUS$ 79Free
QatarAramexUS$ 60Free
DHLUS$ 79Free
AustriaDHLUS$ 90Free
Delivered
Korea		US$ 50Free
Czech RepDHLUS$ 90Free
Delivered
Korea		US$ 50Free
SpainDelivered
Korea		US$ 50Free
NetherlandsDHLUS$ 90Free
Delivered
Korea		US$ 50Free
IsraelDHLUS$ 60Free
AramexUS$ 60Free


Shipping Notice

Customs taxes are not included in the product price and may be charged before delivery. Customs related fee vary by country and they are customer's responsibility.

*If customers refuse a package due to customs issues (including refusal to pay customs tax, failure to provide requested documents, or other related issues) we will not be responsible for any refund or reshipment of the refused package.

The weight displayed on the site may differ from the actual weight.

Shipping notifications will be sent via email, so please check your email regularly.

Effective August 27, 2025, 11:00 (U.S. and Canada Eastern Time)
For the U.S. and Canada, customs duty will be automatically calculated and included in the order total at checkout. This means there will be no additional customs charges upon delivery, ensuring a faster and smoother process.


Order Value Limit

Due to customs regulations that can cause extensive delays, StyleKorean limits the maximum order amount to $500 (excluding cost of shipping).
Customers who wish to purchase more than $500 are recommended to place two separate orders to avoid customs issues.



Delivery Failure

1. Lost Parcel

- Customers need to inform us within 21 days after the delivery status has been marked as 'Delivered' but they haven't received it, so that we can inquire with the shipping company regarding it.
- Customers need to cooperate in providing us with proof of evidence such as pictures of any issues that occurred.
- A refund can be processed only if the delivery company officially claims the parcel as "Lost".
- The delivery company is not responsible for a stolen or missing package after the delivery to the recipient's correct address, and a refund or redelivery is not possible in this case.

2. Tax Payment Refusal

- If customers refused to pay the customs tax, in which we had stated on the "Shipping Notice" that it is a part of customers responsibility, refund is NOT possible in this case.
- Please note that after it is confirmed that customers refuse to pay customs tax until the determined period decided by the shipping company, the whole package will be returned or disposed of, and even when customers change their mind and want to pay it, as it is already too late, refund or redelivery is not possible.

3. Recipient Unreachable

- In case of incorrect address or contact information on customers’ order, we will send an email requesting the correct information. If customers fail to provide the required information within the determined period decided by the shipping company, the whole package will be returned or disposed of.
- Please be aware that refund or redelivery is NOT possible in this case.



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