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Q&A

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  1. Discount policy

    Author
    hok...
    Date
    2018-01-30
    Status
    Answered
    Question

    Dear stylekorean,

    I'm Kim Anh from Vietnam. I have a question that I would like to buy a large number of 3CE velvet lip tint or other products in this website to sell in Vietnam from 30-50 pieces. So do you have any discount policies?

     

    Hope to look forward from you soon.

    Thank you.

    Kim Anh 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    You can check our wholesale website for that. 

    http://www.stylekorean.com/shop/apply_wholesale.php

    http://www.stylekorean.com/wholesale

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  2. postcard bonus secret

    Author
    add...
    Date
    2018-01-30
    Status
    Answered
    Question
    This is secret post
  3. Inquiry

    Author
    cat...
    Date
    2018-01-30
    Status
    Answered
    Question
    I want to know what exactly this is
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It's scent freshener in candle form :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  4. Poster

    Author
    fai...
    Date
    2018-01-29
    Status
    Answered
    Question
    If i order it, am i get the poster?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, the poster is included! :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  5. harga

    Author
    djs...
    Date
    2018-01-29
    Status
    Answered
    Question

    apakah pembayaran nya menggunakan dollar atau rupiah? 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    You can pay with IDR by using DOKU as the payment method. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  6. Shipping secret

    Author
    Sya...
    Date
    2018-01-29
    Status
    Answered
    Question
    This is secret post
  7. I want some more!

    Author
    ija...
    Date
    2018-01-28
    Status
    Answered
    Question
    Hello Stylekorean, I'd love to order more than 1 piece of this soap, I've been looking for something like this all my life! But the last time I ordered from you, I tried getting more than 1 piece of the same product, however after checkout, I realized that the quantity had been reduced back to 1. Is it that I can't order more than 1 piece of the same product or was it an error or something, I tried several times and still had the same issue.
    Answer
    Hello dear customer, I'm Stella A from Stylekorean team. I believe that there are some error, or our stock is only last 1 :) But you cna purchase more than one/ product :) Hope it helps! Thank you. [From: STYLEKOREAN]
  8. !!! secret

    Author
    haz...
    Date
    2018-01-28
    Status
    Answered
    Question
    This is secret post
  9. Dry skin secret

    Author
    amy...
    Date
    2018-01-28
    Status
    Answered
    Question
    This is secret post
  10. Break out? Or purging? secret

    Author
    riz...
    Date
    2018-01-27
    Status
    Answered
    Question
    This is secret post
  11. [A'PIEU] Multi Correcting Concealer secret

    Author
    but...
    Date
    2018-01-25
    Status
    Answered
    Question
    This is secret post
  12. price adjustment

    Author
    sho...
    Date
    2018-01-25
    Status
    Answered
    Question

    Hello, I just purchased the mask last night but now it's on sale. Could I please get a price adjustment?

    Thanks,

    Sue 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If you already paid for this, am afraid we can't do the price adjustment. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  13. Expiration date or Manufacture date

    Author
    Jan...
    Date
    2018-01-24
    Status
    Answered
    Question
    Hello StyleKorean, How we can check expiration date or manufacture date of that products because I want to stock up and wonder about that date. Thanks
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Unfortunately, we can't give the specific date but if it's not in our clearance sale means the expiration date is more than 1.5 years :)

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  14. [TROIAREUKE] *Time Deal* Healing Cocktail Skin Com… secret

    Author
    ang...
    Date
    2018-01-23
    Status
    Answered
    Question
    This is secret post
  15. New packaging?

    Author
    lsw...
    Date
    2018-01-23
    Status
    Answered
    Question
    Hey I recived a foot peel from holika holika. But its a total diffrent packaging https://imgur.com/a/JTZhT Is it the same? I would like to know
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are sorry for the inconvenient, but the holika holika foot peeling mask has been change their packaging into the one that you have right now :) It's the same.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  16. Why not 50% as advertised in your email?

    Author
    dj_...
    Date
    2018-01-22
    Status
    Answered
    Question
    Why not 50% as advertised in your email?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are sorry for the inconvenience. There is something wrong with our system. But the sale is open from today 'till January 24th 2018 11am (KST). Thank you for your understanding. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  17. Why not 50% as advertised in your email?

    Author
    dj_...
    Date
    2018-01-22
    Status
    Answered
    Question
    Why not 50% as advertised in your email?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are sorry for the inconvenience. There is something wrong with our system. But the sale is open from today 'till January 24th 2018 11am (KST). Thank you for your understanding. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  18. Not 50^

    Author
    dj_...
    Date
    2018-01-22
    Status
    Answered
    Question
    Why not 50% as advertised in your mail?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are sorry for the inconvenience. There is something wrong with our system. But the sale is open from today 'till January 24th 2018 11am (KST). Thank you for your understanding. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  19. Not 50% as advertised

    Author
    dj_...
    Date
    2018-01-22
    Status
    Answered
    Question
    Why?!
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are sorry for the inconvenience. There is something wrong with our system. But the sale is open from today 'till January 24th 2018 11am (KST). Thank you for your understanding. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  20. 50% discount secret

    Author
    dj_...
    Date
    2018-01-21
    Status
    Answered
    Question
    This is secret post
  21. No offer

    Author
    lim...
    Date
    2018-01-21
    Status
    Answered
    Question
    Weekend Offer was not 50percent off as per the email u sent Unable to purchase
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are sorry for the inconvenience. There is something wrong with our system. But the sale is open from today 'till January 24th 2018 11am (KST). Thank you for your understanding. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  22. Where's the offer

    Author
    lim...
    Date
    2018-01-21
    Status
    Answered
    Question
    Trying to check out but it's not the offer price
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are sorry for the inconvenience. There is something wrong with our system. But the sale is open from today 'till January 24th 2018 11am (KST). Thank you for your understanding. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  23. With AHA & BHA

    Author
    Yel...
    Date
    2018-01-21
    Status
    Answered
    Question
    Dear Stylekorean, In the night I'm using COSRX AHA Liquid & BHA Liquid (not simoultanously). Can I use this serum with AHA / BHA? I'm waiting for your reply. Thank you :)
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It would be great of you don't mix using both of the product together :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  24. Troiareuke healing cocktail skin complex formula secret

    Author
    che...
    Date
    2018-01-21
    Status
    Answered
    Question
    This is secret post
  25. Weekend 50percent off secret

    Author
    lim...
    Date
    2018-01-21
    Status
    Answered
    Question
    This is secret post
  26. How to use this product?

    Author
    chu...
    Date
    2018-01-21
    Status
    Answered
    Question
    This product can use morning only before mark up or can use at night time also ? Please confirm.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It can be used both but more effective when you use it before your makeup. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  27. GUISELLE DEL RIO PADILLA

    Author
    del...
    Date
    2018-01-20
    Status
    Answered
    Question

    hi

    I have boughy item :The face shop] Power Perfection BB Cream SPF37 PA+++ #V103 (Pure Beige).

    In web site details, the weight is 100g but the product I have received is in 40g.
    The same situation is in other products I received in my order.

    Thanks
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    By the means 100gr means including the weight of the tube as well not only the cream. Why we wrote it as 100gr so anyone who bought it can know the approx, weight of the products that they bought :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  28. color swatch secret

    Author
    kur...
    Date
    2018-01-20
    Status
    Answered
    Question
    This is secret post
  29. Product discount secret

    Author
    jea...
    Date
    2018-01-19
    Status
    Answered
    Question
    This is secret post
  30. Order from Australia secret

    Author
    dia...
    Date
    2018-01-18
    Status
    Answered
    Question
    This is secret post
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