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Q&A

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  1. ... secret

    Author
    Jeo...
    Date
    2017-11-06
    Status
    Answered
    Question
    This is secret post
  2. My face is oil skin can I use it? secret

    Author
    Jeo...
    Date
    2017-11-06
    Status
    Answered
    Question
    This is secret post
  3. Ph of Pyungkang Yul Ato cleanser?

    Author
    far...
    Date
    2017-11-06
    Status
    Answered
    Question

    I was wondering what the ph of the pyungkang yul ato cleanser is? Thank you.

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    I'm not sure about the pH level, but so far that I learned Pyunkang Yul products are really safe and suitable even for sensitive skin. 

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  4. expiration date secret

    Author
    mic...
    Date
    2017-11-05
    Status
    Answered
    Question
    This is secret post
  5. Stock question

    Author
    tar...
    Date
    2017-11-04
    Status
    Answered
    Question
    Hello, When will the pink Seoul version of this be back in stock? Thank you.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Usually it takes 2 weeks to restocking the product. But for this product, it might take longer. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  6. Better then high end brands

    Author
    ger...
    Date
    2017-11-04
    Status
    Answered
    Question
    I've tried another high end brand brow fixer. So comparing to it, the Etude House brow fixer is stronger and harder . By harder I mean that you can actually feel the brow fixed when you move it. Which is good for some nasty hair. Highly Recommend it !
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Thank you for your review. If you put the review on products page you can get points! :)

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  7. Product Inquiry secret

    Author
    pao...
    Date
    2017-11-04
    Status
    Answered
    Question
    This is secret post
  8. Mix & Match 1+1

    Author
    lil...
    Date
    2017-11-04
    Status
    Answered
    Question

    Hi, just wondering if I could purchase the skin complex formula with green ampoule and receive the other with blue ampoule? Thanks :)

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are sorry but currently the event 1+1 is only for the same ampule. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  9. Combine with niacinamide secret

    Author
    maz...
    Date
    2017-11-04
    Status
    Answered
    Question
    This is secret post
  10. expiration date

    Author
    mic...
    Date
    2017-11-04
    Status
    Answered
    Question

    Hi, just wondering what the expiration date for the products in this set is? 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If it's not in our clearance sale, the expiration date will be more than 1.5 years.

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  11. Does it come with refill?

    Author
    phu...
    Date
    2017-11-04
    Status
    Answered
    Question

    Does it come with refill?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Nope, it doesn't come with refill.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  12. troiareuke-healing-cocktail secret

    Author
    nat...
    Date
    2017-11-04
    Status
    Answered
    Question
    This is secret post
  13. Questions secret

    Author
    isi...
    Date
    2017-11-03
    Status
    Answered
    Question
    This is secret post
  14. Expired date secret

    Author
    isi...
    Date
    2017-11-03
    Status
    Answered
    Question
    This is secret post
  15. 1+1 still available?

    Author
    ste...
    Date
    2017-11-03
    Status
    Answered
    Question

    Hi, is the 1+1 promotion still applicable? So i just add 1 to the cart but I will be sent 2 sets?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, the event is still going on. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  16. Does it comes with a refill?

    Author
    ste...
    Date
    2017-11-03
    Status
    Answered
    Question
    Does it comes with a refill?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it does come with refill. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  17. skin type

    Author
    tjl...
    Date
    2017-11-03
    Status
    Answered
    Question

    What skin type is this for?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It stated that it can be used for all skin types. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  18. Expired date

    Author
    Mic...
    Date
    2017-11-03
    Status
    Answered
    Question
    What is the expired date ?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    The expired date is more than 2 years from now on. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  19. Ingredient list and usage

    Author
    she...
    Date
    2017-11-02
    Status
    Answered
    Question

    Dear Stylekorean,

     

    Can you mention the full ingredient list?

    Is this suitable for daily use for dry sensitive skin?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We will update the full ingredients ASAP. This is a toner pad. You can use it after cleansing and as your first step of skincare routine. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  20. restock date secret

    Author
    dks...
    Date
    2017-11-01
    Status
    Answered
    Question
    This is secret post
  21. full set or not

    Author
    sof...
    Date
    2017-11-01
    Status
    Answered
    Question

    this product (full set/with refil) or not?

    15*2 gr?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    yes, it comes with refill.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  22. Full Ingredients List

    Author
    she...
    Date
    2017-11-01
    Status
    Answered
    Question

    Dear Stylekorean,

     

    Can I get the full ingredients list? and is the packaging of glass?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It made from glass. 

    dbbbb520c0decbc14effeeb73d2358c4_1509500
     

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  23. Ingredients List

    Author
    she...
    Date
    2017-11-01
    Status
    Answered
    Question

    Dear Stylekorean,

     

    Can I get the full ingredients list? and is the packaging of glass?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It made from glass. 

    dbbbb520c0decbc14effeeb73d2358c4_1509500
     

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  24. Inisfree powder

    Author
    nad...
    Date
    2017-11-01
    Status
    Answered
    Question
    Q:can this really lift the oil?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.


    Yes, it is. Based on the review itself this powder really does the job.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  25. can you help me place my order?

    Author
    536...
    Date
    2017-11-01
    Status
    Answered
    Question

    Hi! This is Wendy! I was trying order [Innisfree] Greentea balancing skin 200ml, but when I placed the order it shows that my cart is empty!can you help me place my order? thank you ! 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We still have stock for this product! :) Please do try again or maybe try to log out and log in again. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  26. Question secret

    Author
    ...
    Date
    2017-10-31
    Status
    Answered
    Question
    This is secret post
  27. Expiry date?

    Author
    mrg...
    Date
    2017-10-31
    Status
    Answered
    Question
    If I purchase within the Month of November, when will the expiry date be of this vitamin tree mask I will purchase?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Since we keep restocking our products it's kind of impossible for us to tell the expiration date. But it will be more than 2 years. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  28. refill

    Author
    sof...
    Date
    2017-10-31
    Status
    Answered
    Question
    what are the contents of this product, do I get the refill also?thanks
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It is a cushion and nope, it doesn't come with refill. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  29. Ato Line

    Author
    kri...
    Date
    2017-10-31
    Status
    Answered
    Question
    The Ato line is it for the face, body or both?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It can be use both :) but more to body.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  30. Expire Date

    Author
    man...
    Date
    2017-10-30
    Status
    Answered
    Question
    Hi may i know rhe expire date .
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If it's on the clearance sale means the expiration date less than 1.5 years bit if it's not means it's more than 1.5 years.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

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