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Q&A

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Total
  1. Pack

    Author
    lin...
    Date
    2017-11-29
    Status
    Answered
    Question

    How many samples are there in one pack?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    There is only one sheet for one package. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  2. Price secret

    Author
    kat...
    Date
    2017-11-28
    Status
    Answered
    Question
    This is secret post
  3. Serum secret

    Author
    ali...
    Date
    2017-11-27
    Status
    Answered
    Question
    This is secret post
  4. April Skin Products

    Author
    bar...
    Date
    2017-11-27
    Status
    Answered
    Question
    Hi! I just want to ask if how much is this if it converts to peso sign? I really want to avail. Hope for your fast response. Thanks!
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Our price is only available in US dollar. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  5. Product secret

    Author
    Yo-...
    Date
    2017-11-26
    Status
    Answered
    Question
    This is secret post
  6. Why? secret

    Author
    nin...
    Date
    2017-11-26
    Status
    Answered
    Question
    This is secret post
  7. Excuse me

    Author
    Nat...
    Date
    2017-11-26
    Status
    Answered
    Question
    When the color number 21 is ready? I’m just waiting to long. Thankyou
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    I'm afraid that it will be take some time until the product is up on our site.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  8. Skintone (light tan)

    Author
    cat...
    Date
    2017-11-26
    Status
    Answered
    Question

    Can someone tell me if there is a cushion for slightly tan skin with a yellow undertone?  I always see the ones with a rose undertone but that doesn't match my yellow skin at all... I'm asian myself so I really wonder why there is always those pink shades of foundations ect.... do koreans tend to have more pink in their skin? 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    This cushion is slightly more fair than other cushion. It has semi-matte finish. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  9. combination skin

    Author
    Mic...
    Date
    2017-11-26
    Status
    Answered
    Question
    I have combination/ acne prone skin..can i use this?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, Pyunkang Yul can be used for all skin type. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  10. Exp date

    Author
    vic...
    Date
    2017-11-25
    Status
    Answered
    Question
    Hallo sya mau tanya exp date nya kpn yaa
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If it's not in our clearance sale means that it expiration date more than 1.5 years.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  11. date expirate secret

    Author
    mon...
    Date
    2017-11-25
    Status
    Answered
    Question
    This is secret post
  12. expiration date secret

    Author
    mon...
    Date
    2017-11-25
    Status
    Answered
    Question
    This is secret post
  13. MOONSHOT Face Perfection Balm Cushion #201

    Author
    Gra...
    Date
    2017-11-25
    Status
    Answered
    Question

    Hi, may I know when the cushion expires?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If it's not in our clearance sale means that the expired date is more than 1.5 years.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  14. About the brush secret

    Author
    sno...
    Date
    2017-11-24
    Status
    Answered
    Question
    This is secret post
  15. [Moonshot] Face Perfection Balm Cushion #101 Speci…

    Author
    Cla...
    Date
    2017-11-24
    Status
    Answered
    Question

    Hello,

     

    I was wondering if you will carry the refill for the moonshot perfection balm cushion ? I already have the case so it will be easier to only purchase refills instead of the set again.

     

    Best regards,

     

    Claire K

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We don't have any plan about the refill, but i will definitely convey your request to our MD team. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  16. Expiration date secret

    Author
    Eme...
    Date
    2017-11-22
    Status
    Answered
    Question
    This is secret post
  17. MISSHA FTE to Indonesia

    Author
    lar...
    Date
    2017-11-22
    Status
    Answered
    Question

    halo Style Korean,

    i reallty want to join on black friday style korean sale, but i cant make payment

    i got massage says that there is problem with delivery temporary, is that only for Indonesia or all the country

     

    hope i get good news

     

    thankyou so much for your reply

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

      

    Yes, sadly we can't accept any order from Indonesia because of custom problem. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  18. hi

    Author
    sia...
    Date
    2017-11-22
    Status
    Answered
    Question
    do you have monday,wednesday and sunday mask?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We have it all but some of the masks are out of stock. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  19. Order secret

    Author
    Iyk...
    Date
    2017-11-22
    Status
    Answered
    Question
    This is secret post
  20. question secret

    Author
    phy...
    Date
    2017-11-21
    Status
    Answered
    Question
    This is secret post
  21. Product Enquiry

    Author
    and...
    Date
    2017-11-20
    Status
    Answered
    Question

    Dear sir/madam,

     

    May I know does the [So Natural] Cover Fixing Cushion SPF50+/PA+++ #21.5 (Light) come with a refill pack?

    Thanks

    Regards,
    Andrea

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Nope, it doesn't come with refill. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  22. [Moonshot] Moonflash Cushion secret

    Author
    ali...
    Date
    2017-11-20
    Status
    Answered
    Question
    This is secret post
  23. COSRX clear fit blemish cushion shades

    Author
    dun...
    Date
    2017-11-20
    Status
    Answered
    Question

    Hello, I just have a question regarding the cosrx blemish cushion in terms of returns and exchanges.

     

    I am considering purchasing this cushion due to my acne-prone skin, though I don't really know which one of the available shades for this cushion will work for me. Sometimes #21 shades make me look too pale while sometimes #23 shades look a bit darker on my skin. If I were to purchase one of these shades, open the product, and test it on my skin but find out that the shade does not work out for me, would I be able to exchange it to try the other shade? And if neither work out, could I return the product and get my money back? 

     

    I just would like to know before I go ahead and buy the product.

     

    Hope to hear from you soon,

     

    Duna F.

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If it's already open and tried it you can't return it. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  24. Missing item on receipt

    Author
    ale...
    Date
    2017-11-20
    Status
    Answered
    Question

    Hello, I just placed an order on your website (2017112003451130). I double checked my cart and everything was in it so I proceeded to check out and completed the purchase. But when I then checked my receipt an item was missing, the [COSRX] Galactomyces 95 Whitening Power Essence 100ml. I returned to my account page to find it still in my cart. I don't want to place another, separate order because of the shipping cost. I hope it is possible to add it to my original order and solve the cost and the updated shipping expense. If this isn't the right email address or form to submit this request, please let me know. Thank you for your time, Alexandra Parkegren

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Please contact help@stylekorean.com ! Our team will help to proceed the problem. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  25. White milquidro cotton puff

    Author
    gra...
    Date
    2017-11-20
    Status
    Answered
    Question

    Hello,

    Just inquiring about how many sheets this package contains?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It contains 120 pieces. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  26. Great

    Author
    Cup...
    Date
    2017-11-19
    Status
    Answered
    Question
    Still can't believe, my skin improve and bright after apply this amazing mask every night for 2 weeks, thank you
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Thank you for your review. Btw, if you comment/ review the product in the product page you can get a point. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  27. Great

    Author
    Cup...
    Date
    2017-11-19
    Status
    Answered
    Question
    Clear my acne spot very instant, thank you for making this amazing product
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Thank you for your review. Btw, if you comment/ review the product in the product page you can get a point. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  28. still free gift Heimish All Clean Balm? secret

    Author
    tea...
    Date
    2017-11-16
    Status
    Answered
    Question
    This is secret post
  29. Shipping to Indonesia

    Author
    Far...
    Date
    2017-11-16
    Status
    Answered
    Question
    Hi~ Why I can't make an order when on the front page said that shipping to Indonesia is now possible ??
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    I'm sorry but currently we don't accept any order from Indonesia. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  30. Physical filters

    Author
    ain...
    Date
    2017-11-16
    Status
    Answered
    Question

    Please advise wheather filters are of physical or chemical or mixed? 

    Answer
    Hello dear customer,
    I'm Stella A from Stylekorean team.

    It's physical sunscreen type :)
      
    Hope it helps! 
     
    Thank you.
    [From: STYLEKOREAN]
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