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Q&A

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  1. strawberry milky soap

    Author
    haz...
    Date
    2017-02-23
    Status
    Answered
    Question
    it should come with its owns bubble net, right?
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    This product is not included bubble net.

     

    Thanks.

     

    [From. Stylekorean]

  2. stock laneige water sleeping mask 15ml

    Author
    ane...
    Date
    2017-02-23
    Status
    Answered
    Question

    Hi Sk  

     

    When this item will restock again?  

     

     

    thank you  

    Answer

    Hello dear customer

     

    Now you can order this product.

     

    Thanks.

     

    [From. Stylekorean]

  3. Ferment vs Intense Care

    Author
    jar...
    Date
    2017-02-23
    Status
    Answered
    Question

    Hi Stylekorean,

     

    Received my Order Number 2017021616313902.

    ​Noticed that The TonyMoly Suncream received is Ferment instead of Intense Care (TMM03-SC)

    Wondering is it a new packaging of the suncream?

    Anyhow, my actual intention was to purchase the Ferment, but it wasn't available on your site, hence i chose Intense care instead. Just wanted clarification so i am able to make a more conscious purchase in the future.

     

    PS : packaging is awesome and items are well protected!

    Thanks!

    TMM03-SC)

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    This product is renewal product of intense care.

     

    Thanks for your articlem.

     

    We are always effort for good product, fast shipping , perfect packing and best service until receiving.

     

    Thanks.

     

    [From. Stylekorean]

  4. checking out

    Author
    ant...
    Date
    2017-02-23
    Status
    Answered
    Question
    why does the check out button not work?
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    you can't check out when you order on mobile environment

     

    Please tell me details.

     

    Our e-mail address is help@stylekorean.com

     

    Thanks.

     

    [From. Stylekorean]

  5. eye cream secret

    Author
    lov...
    Date
    2017-02-22
    Status
    Answered
    Question
    This is secret post
  6. Stock

    Author
    flo...
    Date
    2017-02-22
    Status
    Answered
    Question
    Why no stock?
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    this product will be restocked after 15 ~ 20 days.

     

    Thanks.

     

    [From.Stylekorean]

  7. beauty water secret

    Author
    lov...
    Date
    2017-02-22
    Status
    Answered
    Question
    This is secret post
  8. Refill?

    Author
    121...
    Date
    2017-02-19
    Status
    Answered
    Question
    Does Skinfood cushions come with refill?
    Answer

    Hello dear customer

     

    i'm jimi of stylekorean manager

     

    It is not included a refill.

     

    Thanks.

     

    [From. Stylekorean]

  9. Ost original pure vitamin c20 serum

    Author
    Eli...
    Date
    2017-02-18
    Status
    Answered
    Question
    hello i,d like to know if you could stock OST original pure vitamin c20 serum ? Thankyou
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Now this product is not available.

     

    Thanks.

     

    [From. Stylekorean]

  10. Product

    Author
    Eli...
    Date
    2017-02-18
    Status
    Answered
    Question
    hello i,d like to know if you could stock this product again ?
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    This product will be restocked within 10 ~ 15 days.

     

    Thanks.

     

    [From. Stylekorean]

  11. Restock

    Author
    lin...
    Date
    2017-02-17
    Status
    Answered
    Question

    Hi,

     

    Will you be restocking this? And what is the expiration date?

     

    Thanks,

     

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    This product will be restocked within 10 ~ 15 days.

     

    Thanks.

     

    [From. Stylekorean]

  12. what is obtained in the package secret

    Author
    ink...
    Date
    2017-02-17
    Status
    Answered
    Question
    This is secret post
  13. Not like the picture secret

    Author
    eli...
    Date
    2017-02-17
    Status
    Checking
    Question
    This is secret post
  14. [Innisfree] Tangerine Vita C Oil Free Cleanser 150… secret

    Author
    arw...
    Date
    2017-02-16
    Status
    Answered
    Question
    This is secret post
  15. 7 Day Tatoo Eyebrow Tint secret

    Author
    rut...
    Date
    2017-02-16
    Status
    Checking
    Question
    This is secret post
  16. Expiration dates secret

    Author
    fay...
    Date
    2017-02-16
    Status
    Answered
    Question
    This is secret post
  17. Condition of reservation secret

    Author
    pht...
    Date
    2017-02-16
    Status
    Answered
    Question
    This is secret post
  18. Expiration date

    Author
    Iri...
    Date
    2017-02-15
    Status
    Answered
    Question
    Hi there, What is the expiration date on this product?
    Answer

    Hello dear customer

     

    I'm jimi of stylekorena manager

     

    Expired date of this product is on 2019.10.16

     

    Thanks.

     

    [From. Stylekorean]

  19. Expiration date

    Author
    Iri...
    Date
    2017-02-15
    Status
    Answered
    Question
    Hi there, What is the expiration date on this product? Thank you in advance
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Expired date of this product is on 2018.11.17

     

    Thanks.

     

    [From. Stylekorean]

  20. SLS

    Author
    yon...
    Date
    2017-02-15
    Status
    Answered
    Question

    Hi,

    i would like to ask if this shampoo contains any sorts of SLS.

    Thanks

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Sorry i don't know SLS

     

    Please explain about it detail.

     

    Our customer service e-mail is help@stylekorean.com

     

    I will wait for your reply.

     

    Thanks.

     

    [From. Stylekorean]

  21. SLS

    Author
    yon...
    Date
    2017-02-15
    Status
    Answered
    Question

    hey, 

    i would like to ask if this shampoo contains any sorts of SLS.

    Thanks

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Sorry i don't know SLS

     

    Please explain about it detail.

     

    Our customer service e-mail is help@stylekorean.com

     

    I will wait for your reply.

     

    Thanks.

     

    [From. Stylekorean]

  22. question secret

    Author
    sam...
    Date
    2017-02-12
    Status
    Answered
    Question
    This is secret post
  23. Change shade from Beige to Tan

    Author
    che...
    Date
    2017-02-12
    Status
    Answered
    Question

    Could you please change the shade to TAN? I don't want Beige, I choose it by mistake. Please change it to TAN shade. Thank you so very much for your consideration!

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Sorry , your package is shipped out already.

     

    Please write article about requirement like this issue because we are processing Q&A board preciously.

     

    Please understanding us.

     

    Thanks.

     

    [From. Stylekorean]

  24. expiration date secret

    Author
    LUI...
    Date
    2017-02-11
    Status
    Answered
    Question
    This is secret post
  25. Expiration date secret

    Author
    LUI...
    Date
    2017-02-11
    Status
    Answered
    Question
    This is secret post
  26. laneige watery concesler

    Author
    mai...
    Date
    2017-02-11
    Status
    Answered
    Question

    Hello! I want to purchase this concealer tone 2. It will not be very yellow? thanks

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    The color of this product is between 21 and 22.

     

    Thanks.

     

    [From. Stylekorean]

  27. Weight secret

    Author
    des...
    Date
    2017-02-11
    Status
    Answered
    Question
    This is secret post
  28. change the shade

    Author
    che...
    Date
    2017-02-11
    Status
    Answered
    Question

    Is it okay if I change the shade to TAN instead of BEIGE? I choose BEIGE by mistake, please let me change it before you ship it. Please let me know if it's possible? Thank you so much!!!

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Sorry , your package is shipped out already.

     

    Please write article about requirement like this issue because we are processing Q&A board preciously.

     

    Please understanding us.

     

    Thanks.

     

    [From. Stylekorean]

  29. How to buy secret

    Author
    cit...
    Date
    2017-02-11
    Status
    Answered
    Question
    This is secret post
  30. ???

    Author
    est...
    Date
    2017-02-11
    Status
    Answered
    Question
    What happened to plum red I added it to my cart and then it disappeared. I can't find it no more
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Please try again.

     

    If you can't still add this product, Please send me a picture about this problem to our service center e-mail.

     

    Thanks.

     

    [From. Stylekorean]

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