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Q&A

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  1. Product dispenser

    Author
    kd_...
    Date
    2018-01-18
    Status
    Answered
    Question
    How do I get it out of the container?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    What do you mean? :) You can just pour it into cotton pad :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  2. Shade

    Author
    yan...
    Date
    2018-01-18
    Status
    Answered
    Question
    Hi! Whatvshade is this?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    it shade number 2 :) 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  3. Suitable for daily use?

    Author
    she...
    Date
    2018-01-16
    Status
    Answered
    Question

    Dear Stylekorean,

     

    May I know if this product has exfoliating property? 

    Is it mild for dry sensitive skin?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It can be used as daily use and it does exfoliates but not too extreme :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  4. How to add a picture in review?

    Author
    tar...
    Date
    2018-01-15
    Status
    Answered
    Question
    How do I add a picture in my review on an iPad? I can’t seem to paste it into the content box and there is no attach symbol that I can see so I’m not sure how to do it.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    ddac4441e32e9d6b965e7a74e4efc491_1515999
    There is a camera icon on the right side of your review box, you can click that and post the picture :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  5. date expiration of the

    Author
    ine...
    Date
    2018-01-14
    Status
    Answered
    Question

    Hello, I bought some products (toner+essence) from Natural Pacicif but th expiry date after opening is not indicated on products. 

    Could you give it to me please ?

     

            THANK YOU

     

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    You can refer to thisd: https://www.stylekorean.com/kbeautytalk/BeautyStory/402/?o=1&page=2

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  6. Shipping to Indonesia

    Author
    Cup...
    Date
    2018-01-13
    Status
    Answered
    Question
    Dear stylekorean Is it still problem shipping to indonesia? I want to buy this product Thank you
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, currently we still can't accept any order from Indonesia.

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  7. COSRX- clear fit blemish cushion 21 (light beige) secret

    Author
    ide...
    Date
    2018-01-13
    Status
    Answered
    Question
    This is secret post
  8. Shade

    Author
    cam...
    Date
    2018-01-13
    Status
    Answered
    Question
    Hi! I was wondering when would be the shade 301 be available. Thanks.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    I already request it to our MD team, but I'm afraid that the shade 301 won't be available :(

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  9. Lost order

    Author
    Mer...
    Date
    2018-01-11
    Status
    Answered
    Question
    Hello 2017113023062082 this is my order number it was in 30 November and until now i didnt get it. Its was by EMS to Morocco wich means it needs 3 to 5 days not almost 2 months. I need to know whats the problem i texed u on facebook but no answer. Thank yo
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    we are sorry for the inconvenient. Please do contact help@stylekorean.com and our worker will help you to solve the problem. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  10. About how many ml in each item

    Author
    Jan...
    Date
    2018-01-11
    Status
    Answered
    Question
    Hi StyleKorean, Can I ask that how many ml in each item? Thanks
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    For the essence toner is 200 ml and the relaxing salt is 100g :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  11. The products includes in this set

    Author
    Jan...
    Date
    2018-01-10
    Status
    Answered
    Question
    Hi StyleKorean I wonder that what are the products in this set? Based on the picture, it includes 2 size of Pyunkang Yul Essence Toner (100ml and 200ml) and some of sample from this brand. Is it right? Thanks
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    One is essence toner and one is essence mist toner :) And the other is the samples. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  12. question

    Author
    lam...
    Date
    2018-01-10
    Status
    Answered
    Question

    Do i still use toner after i use this?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it is a cleanser. It has different purpose with toner :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  13. Good product

    Author
    ros...
    Date
    2018-01-09
    Status
    Answered
    Question
    Adem banget kalau di pakai, suka banget makasih stylekorean
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    For review, you can put it on the product page so you can get points! :) 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  14. Pregnant woman

    Author
    Phu...
    Date
    2018-01-08
    Status
    Answered
    Question
    Is this safe for pregnant woman?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    I'm not really sure about that. You can try our Pyunkang Yul line since it said safe for pregnant woman. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  15. SRB Time deal secret

    Author
    Eme...
    Date
    2018-01-08
    Status
    Answered
    Question
    This is secret post
  16. Peripera

    Author
    Iga...
    Date
    2018-01-08
    Status
    Answered
    Question
    Excuse me , but I'd like to know if they ship to Chile ?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    I'm sorry, we currently don't accept any order from Chile :(  

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  17. question Oil essence and Oil light

    Author
    fha...
    Date
    2018-01-08
    Status
    Answered
    Question

    Is this is good for dry face and eye skin. and what different with oil essence.

    Thanks

    Fei  

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, this oil is perfect for people who has dry skin.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  18. Is this cushion full moisturizing?

    Author
    sus...
    Date
    2018-01-07
    Status
    Answered
    Question

    is this cream filter cushion full moisturizing?

     

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It's not going to make your skin feel dry :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  19. Two different products

    Author
    Kai...
    Date
    2018-01-07
    Status
    Answered
    Question
    I bought my first bottle of the Benton Fermentation Essence from Style Korean and loved it so much i bought another bottle. Only this bottle has darker printing on the bottle and the content doesn't look the same as the first bottle. The second bottle seems to be missing some of the ingredients the first bottle has as well, also the product in the second bottle has a milky white appearance while being thicker and in the first bottle it is clear and water like. My question is why does it seem that I've gotten to different products claiming to be the same. I really loved the first bottle I bought, so much so I bought another, so I'm a little worried about the differences between the two. Why would this have happened and are they essentially the same product.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are sorry for the inconvenient.Please do send this along with product's picture to help@stylekorean.com ! : My co-worker will help you about this problem. We are sorry.  

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  20. nature republic collagen bb cream spf25

    Author
    ian...
    Date
    2018-01-06
    Status
    Answered
    Question

    what shades available?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    They only has 1 shade. It probably suit for NC15-nc20 :)

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  21. Product secret

    Author
    Yo-...
    Date
    2018-01-06
    Status
    Answered
    Question
    This is secret post
  22. Neogen Bio-Peel Gauze Peeling Lemon

    Author
    Ani...
    Date
    2018-01-06
    Status
    Answered
    Question
    What does it mean by upgrade? Are there more than 30 pads or what?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Nope, it just adds new ingredients. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  23. Any grams

    Author
    Cha...
    Date
    2018-01-05
    Status
    Answered
    Question

    50ml right for laneige toneup cream 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it is 50ml :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  24. Avajar perfect v lifting premium secret

    Author
    Nel...
    Date
    2018-01-05
    Status
    Answered
    Question
    This is secret post
  25. Peripera

    Author
    Iga...
    Date
    2018-01-05
    Status
    Answered
    Question
    Disculpe pero me gustaría saber si hacen envíos a Chile ? Gracias
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We only accept the question in English :( Sorrt. Please do send your Q again in English! We would be more than happy to answer!

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  26. Oily skin

    Author
    ami...
    Date
    2018-01-05
    Status
    Answered
    Question
    For oily skin in the winter is it better to use this cream or the lotion?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    The lotion would be better! :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  27. Informasi produk

    Author
    mar...
    Date
    2018-01-03
    Status
    Answered
    Question
    Apakah produk ini benar-benar bisa menghilangkan komedo???
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It will help to melt your blackhead, so you can remove it easily.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  28. [Pyunkang Yul] Shampoo secret

    Author
    chn...
    Date
    2018-01-03
    Status
    Answered
    Question
    This is secret post
  29. Shipping to Indonesia

    Author
    Ita...
    Date
    2018-01-02
    Status
    Answered
    Question
    안녕하세요 . I would like to ask you how about shipping to Indonesia? Is still any problems? ThankYou
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, we still didn't accept any order for Indonesia because of the custom problem. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  30. Ingredients

    Author
    ree...
    Date
    2018-01-02
    Status
    Answered
    Question
    Could you provide the full ingredients list for this?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We will update the full ingredients list asap! :) 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

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