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Q&A

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  1. Skin tone

    Author
    asm...
    Date
    2017-08-20
    Status
    Answered
    Question

    I have a light and pink-colored skin tone would this product match with my skin tone?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it will be suitable for your skin as well. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  2. Refill?

    Author
    Phu...
    Date
    2017-08-20
    Status
    Answered
    Question

    Hi

    Does it come with a refill?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Nope, it doesn't come along with refill. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  3. Mist

    Author
    chi...
    Date
    2017-08-20
    Status
    Answered
    Question

    How is 1 mist worth close to $100?

     

    And you wrote 1+1 event, is that why it's close to 100?

    If I only want one mist, how do I select that? And how do I select for a particular type of ampoule? I wanted the blue (acne) one.

     

    Thanks

     

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    The price is the same even though it's not 1+1 event. And it's not mist. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  4. Received Expired Product.

    Author
    she...
    Date
    2017-08-20
    Status
    Answered
    Question
    I received my order no. 2017080519245860 at 4:40 pm (IST) on 19th August 2017 (India). To my dismay one of the product send is expired or to be exact is about to get expired on 25th August' 2017 ! The product is April Skin Aroma Shake Patchouli Calming Shampoo. ( CODE : APHS16-shampoo01 ) I am also attaching the photo of the product for your reference. I am sad for this incidence, as the product is quite costly, amounting to $22 along with the shipping fees paid. The product is still sealed and is unused. Also, I can see that product is no longer available on your website, so I have posted the issue here. bfd990338e37173f2c7191d3fa2ef280_1503170
    bfd990338e37173f2c7191d3fa2ef280_1503170
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    First, we are really sorry for this problem.

     

    Please do send this problem along with the picture to help@stylekorean.com for the fastest respond since here, I don't equipped to do so. 

     

    We are sorry and thank you for your understanding. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  5. oily skin

    Author
    rik...
    Date
    2017-08-20
    Status
    Answered
    Question
    is it good for oily skin? is the finish dewy or matte?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It has semi-Matt finished. It can be used for all skin type but would be best for people who has oily skin. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  6. include refill?

    Author
    ris...
    Date
    2017-08-19
    Status
    Answered
    Question

    hi admin

    this item include refill?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it's include the refill. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  7. routine to use products

    Author
    mon...
    Date
    2017-08-19
    Status
    Answered
    Question

    hi , i am using the fresh herb set but just bought the phyto Niacin whitening essence , how and when can i use these products? which should i use first after the toner... or can you suggest  the routine  please? thank you

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    You can use the fresh herb set on night and whitening in the the morning. But I honestly prefer you only use one product (for example; fresh herb origin) for both morning and night for the best result. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  8. Etude House Double Lasting Foundation

    Author
    Neg...
    Date
    2017-08-18
    Status
    Answered
    Question

    Hello! 

    The Etude House Double Lasting Foundation has new shades for the previous "vanilla" now.It has "light vanilla" and" neutral vanilla". On stylekorean there is still the previous "Vanilla" shade available; so if I order this shade, will you send me the old vanilla shade or one of the new vanilla shades?

    Thank you

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are going to send the vanilla one.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  9. How to get the promo secret

    Author
    jtd...
    Date
    2017-08-17
    Status
    Answered
    Question
    This is secret post
  10. recommend for oily skin

    Author
    rik...
    Date
    2017-08-17
    Status
    Answered
    Question
    is it recommend for oily skin?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    I don't really recommend this to oily skin. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  11. How to get the promo secret

    Author
    jtd...
    Date
    2017-08-17
    Status
    Answered
    Question
    This is secret post
  12. Green tea serum

    Author
    nat...
    Date
    2017-08-16
    Status
    Answered
    Question

    How many days to use Green Tea Serum? And how long we can use after the day open it?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    You can use it until you are done with the products. If I'm not mistaken it is 12/ 18 months after you open the product.  

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  13. Box composition

    Author
    sil...
    Date
    2017-08-15
    Status
    Answered
    Question

    I saw an overview of this product on YouTube. I wanted to know, the cushion comes complete with a primer and a liquid founwear? 

    Thank you!

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it does. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  14. How ml does this cream contains?? secret

    Author
    San...
    Date
    2017-08-15
    Status
    Answered
    Question
    This is secret post
  15. Serum secret

    Author
    sis...
    Date
    2017-08-15
    Status
    Answered
    Question
    This is secret post
  16. [Nakeup Face] MickeyKing Cleansing Band secret

    Author
    sio...
    Date
    2017-08-15
    Status
    Answered
    Question
    This is secret post
  17. Matte/Dewy?

    Author
    fob...
    Date
    2017-08-15
    Status
    Answered
    Question

    Is the finish matte or dewy?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It has a dewy finished.

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  18. 1+1 Event

    Author
    pin...
    Date
    2017-08-13
    Status
    Answered
    Question
    Hi, regarding the 1+1 event, does it mean that if i purchased the cocktail with the blue ampoule and I'll get another one with the same ampoule? Or is it with a different ampoule?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    The same ampoule. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  19. Does this come with a refill?

    Author
    abi...
    Date
    2017-08-12
    Status
    Answered
    Question

    Was wondering if this cushion came with a refill? Is it refillable?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It doesn't come with refill.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  20. Color?

    Author
    ell...
    Date
    2017-08-12
    Status
    Answered
    Question

    What color is this? i have very light skin, but with a Peach/Pink undertone. will this fit?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    The color is prefect for asian skin. It would fit on your skin but might a little bit dark,

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  21. Air puff secret

    Author
    Jes...
    Date
    2017-08-12
    Status
    Answered
    Question
    This is secret post
  22. How to use Egg Pore ?

    Author
    nat...
    Date
    2017-08-11
    Status
    Answered
    Question

    How to use egg pore youk primer?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    You just need to apply it before you apply your base makeup.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  23. I wanna ask secret

    Author
    Hen...
    Date
    2017-08-10
    Status
    Answered
    Question
    This is secret post
  24. Vitamin Peeling Gel Vita Exfoliator

    Author
    ren...
    Date
    2017-08-10
    Status
    Answered
    Question

    Hello! When is this product going to be in stock again?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We will try to re-stock it as soon as possible. It might take around 2 weeks. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  25. about [Natural Pacific] Real Calendula Energy Tone…

    Author
    hoa...
    Date
    2017-08-10
    Status
    Answered
    Question

    what is the volume of the [Natural Pacific] Real Calendula Energy Toner? thank you

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It's 200ml :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  26. the shipping cost

    Author
    eli...
    Date
    2017-08-09
    Status
    Answered
    Question
    what is yhe pricу of shipping to Kyrgyzstan?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Less than 2kg:

    8ed8944bdeccd29fbfc2fce5a6e17584_1502255 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  27. Buy one get one free (1 + 1)

    Author
    tom...
    Date
    2017-08-09
    Status
    Answered
    Question

    Dear StyleKorean,

     

    I have added two of this product into my shopping cart because of the special 1+1 offer. However, it says that I have to pay for both of the products.

     

    How do I apply the special 1+1 offer?

     

    Thank you very much,

     

    Tommy

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    You just need to place one order and we will send you 2 products.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  28. Quantity Question

    Author
    jen...
    Date
    2017-08-08
    Status
    Answered
    Question

    How many masks come in one order?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Only one. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  29. When will be back again?

    Author
    Ana...
    Date
    2017-08-06
    Status
    Answered
    Question
    When will it be available again? Thank you
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are trying our best. It may takes 2 weeks time.  

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  30. Is this product out of stock?

    Author
    sim...
    Date
    2017-08-06
    Status
    Answered
    Question

    Hi,

     

    Is this product out of stock? I couldn't purchase it

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it is on stock. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

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