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Q&A

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  1. [Skinfood] Peppermint Fresh Scalp Relaxing Tonic 1…

    Author
    Agu...
    Date
    2017-08-28
    Status
    Answered
    Question
    Is this a conditioner?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

    It's a tonic.   

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  2. Error when i try to check out

    Author
    som...
    Date
    2017-08-26
    Status
    Answered
    Question

    Hello, I receive this error when I try to check out. Please help. Thank you!

     

    b7c317638c1013fa2ffeead2594d7309_1503686
     

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Please try to refresh/ log in again. We are sorry for the inconvenient.  

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  3. Colour tone

    Author
    par...
    Date
    2017-08-25
    Status
    Answered
    Question

    Hi Stylekorean,

    I was wondering what the colour is like for this cushion. I want to try it but I've had a lot of bad luck getting the right colour. I'm very pale with a pink/neutral base. The previous Cosrx cushion was almost perfect (maybe a little dark). The best colour fit I've found is the Pony Effect everlasting cushion in #Fair. I really like the idea of make-up as skincare but I'm just not sure about these colours.

    Thanks,

    Carly

     

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    You can try no #21 :) it's pretty fair. It looks suitable for your skin tone.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  4. Oily skin?

    Author
    vmb...
    Date
    2017-08-25
    Status
    Answered
    Question
    Is this ok for oily skin?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it is suitable for all skin type. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  5. Ingredient list please

    Author
    aow...
    Date
    2017-08-25
    Status
    Answered
    Question
    I would like to have the ingredient list of the product since my skin is very sensitive and easily congested. Could you please provide it?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We will provide it as soon as possible. Hope you can understand.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  6. Cotton Pads Included?

    Author
    som...
    Date
    2017-08-25
    Status
    Answered
    Question

    Does this come with the cotton pads that this product usually comes with?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it is.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  7. Expiration Date?

    Author
    car...
    Date
    2017-08-25
    Status
    Answered
    Question

    Hi, what is the expiration date for this kit?  Thanks. 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If it;s not in the clearance sale, it has expired date more than 1.5 years.

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  8. Peripera People Carrier

    Author
    yan...
    Date
    2017-08-24
    Status
    Answered
    Question
    Hello there, how to choose if I want a Seoul sticker compare to NYC? For the Peripera People Carrier I mean.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Currently we only have the seoul one. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  9. qurency

    Author
    ken...
    Date
    2017-08-24
    Status
    Answered
    Question

    how much it is in rupiah?

     

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We sell in USD. You can check google for the currency. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  10. Can I use this mask without ampoules

    Author
    lim...
    Date
    2017-08-24
    Status
    Answered
    Question
    Please liase my points to the amount I have spent here My coupon has disappeared again
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Coupons has a period. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  11. Can this mask be used without ampoules

    Author
    lim...
    Date
    2017-08-24
    Status
    Answered
    Question
    Also my coupon has disappeared again Please check on my amount spent here And liase with the pints
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Coupons has limited period before they got expired. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  12. Shipping

    Author
    Lee...
    Date
    2017-08-24
    Status
    Answered
    Question
    When will it shipped and take how Long to reach me in Singapore?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    You can check it when you are doing the check out. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  13. Shipping

    Author
    Lee...
    Date
    2017-08-24
    Status
    Answered
    Question
    When will it shipped and take how Long to reach me in Singapore?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It based on which is shipping company you choose. You can check it when you do the check out.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  14. Both fresh floral and fresh herb at same time

    Author
    Lee...
    Date
    2017-08-24
    Status
    Answered
    Question
    Can I use both at the same time?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    you can use it at the same time. But both are toner and pretty much has the same purpose for your skin!  

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  15. Real flora and fresh herb

    Author
    Lee...
    Date
    2017-08-24
    Status
    Answered
    Question
    Is real calendula energy toner same as fresh herb toner?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    nope, they are different. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  16. orogin of its components secret

    Author
    sam...
    Date
    2017-08-24
    Status
    Answered
    Question
    This is secret post
  17. Fresh Herb Origin Serum secret

    Author
    suz...
    Date
    2017-08-24
    Status
    Answered
    Question
    This is secret post
  18. Refill?

    Author
    Jan...
    Date
    2017-08-24
    Status
    Answered
    Question
    Does it comes with a refill?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Nope, it doesn't come with refill. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  19. Ingredient

    Author
    ais...
    Date
    2017-08-24
    Status
    Answered
    Question
    May I ask if the collagen comes from animal source?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    This is the full ingredients:

    Water, Glycerin, Polyacrylic Acid, Sodium Hydroxide, Collagen, Agar, Sodium Polyacrylate, Simmondsia Chinensis (Jojoba) Seed Oil, Aluminum Glycinate, Phenoxyethanol, Polysorbate 60, Butylene Glycol, Sodium Hyaluronate, Tocopheryl Acetate, Aloe Barbadensis Leaf Extract, Carica Papaya (Papaya) Fruit Extract, Niacinamide, Adenosine, Titanium Dioxide, Fragrance, CI 77491

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  20. How to use secret

    Author
    xii...
    Date
    2017-08-23
    Status
    Answered
    Question
    This is secret post
  21. moonshot

    Author
    lil...
    Date
    2017-08-23
    Status
    Answered
    Question

    Is the special package including the refill?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it is include the refill.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  22. Expiry date for this clearance item

    Author
    Daw...
    Date
    2017-08-23
    Status
    Answered
    Question
    This product is in the clearance, so whats the expiry date? Thank you
    Answer
    Hello dear customer,
    I'm Stella A from Stylekorean team.

    If it's in the clearance sale then means its expired date must be less than 1,5 years.
     
    Hope it helps! 
     
    Thank you.
    [From: STYLEKOREAN]
  23. please let me know

    Author
    doc...
    Date
    2017-08-23
    Status
    Answered
    Question

    hello my name is alex pastor

    i ordered hera black cushion 25

    but I would like to know it is compact or refill

    because i ordered in korea this products

    they sent me only 2 refill and same price like hera for 60dollars

    could you tell me before you send me products

    thanks inadvance  

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    This one come wit refill so you will get one case and 2 cushion  

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  24. Can't checkout secret

    Author
    Joy...
    Date
    2017-08-22
    Status
    Answered
    Question
    This is secret post
  25. moonshot gd cushions

    Author
    emm...
    Date
    2017-08-22
    Status
    Answered
    Question

    Hello,

    I would like to know if is it possible to request the shade 301 for moonshot cushions since only two other shades are available to shop from and the brand offers three shades

    Best Regards

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Definitely will convey this message to our MD team! Thank you for your request! :)

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  26. skin complex formula

    Author
    mis...
    Date
    2017-08-22
    Status
    Answered
    Question

    Hi,

     

    Just want to know if the 1 + 1 big event means that I could buy 1 get 1 free?

    Also, how do I do the promotion because right now its not affecting my cart

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    yes, if you buy one you will get one free. It will be automatically add the free one. 

    And I'm sorry. I don't get your 2nd question?  

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  27. What is the expiry date for this product? secret

    Author
    Daw...
    Date
    2017-08-22
    Status
    Answered
    Question
    This is secret post
  28. What is the expiry date for this product? secret

    Author
    Daw...
    Date
    2017-08-22
    Status
    Answered
    Question
    This is secret post
  29. Ingredients

    Author
    bab...
    Date
    2017-08-22
    Status
    Answered
    Question

    What is the full ingredient list for this product? 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    here's the full ingredients list:

    Water, Ethythexyl Methoxycinnamate, Homosalate, Ethythexyl Salicytate, Pentylene Glycol, Methylpropanediol, Bis-Ethylhexyloxyphenol Methoxyphenyl Triazine, 

    Caprylyl Methicone, Titanium Dioxide, Isononyt Isononanoate, Ethythexyl Triazone, Lauryt MethacrytateiGlycol Dimethaaylate Crosspolymer, Cyclopentasilmane, Sodium Acryiate/Sodium, Acryloyldimethyt Taurate Copolymer, Phenoxyethanot, Ammonium Acryloyidimethyltaurate/VP Copolymer, lsohexadecane, Aluminum Hydroxide, Stearic Acid, Dimethicone/Vinyl Dimethicone Crosspolymer, Tocopheryl Acetate, Sorbitan isostearate, Fragrance, Mantoin, Polysorbate 80, Butylene Glycol, Sorbitan Nate, Xanthan Gum, BHT, Polyglycery1-3 Methylgiucose Distearate,Biosaccharide Gum-4, Sodium Hyaluronate, Abe Barbadensis Leaf Juice, Ethythexylglycerin, Propylene Gtycot, Ingredient list provided by oo35mm, Hydrolyzed Extensin, Niacinamide, Portulaca Derma Extract, Centelta Asiatica Extract, Potassium Sorbate, Sodium Benzoate, Glycerin, Cyanocobalamin, Biotin, Ascorbyl Glucoside, PEG-40 Hydrogenated Castor Oil, PPG-26-Buteth-26, Caprylyl Glycol, 1,2-Hexanediol, Copper Tripeptide-1, Acetyl Hexapeptide-8 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  30. Ingredients

    Author
    aln...
    Date
    2017-08-21
    Status
    Answered
    Question
    Hello, Can I have the full list of ingredients? Thank You!
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Here's the ingredients list:

    24174999a2b4f4003184b5695ea5b725_1503361
     

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

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